Every shelf.
Every click.
One retail view.

Retail software that joins your stores, online channels, inventory and loyalty into one live picture — built around how your customers actually shop and how your teams actually sell.

  • Single & multi-store
  • D2C brands
  • Supermarkets
  • Fashion & lifestyle
  • Q-commerce
Connected in
  • POS
  • Shopify
  • WooCommerce
  • ONDC
  • UPI & cards
  • GST e-invoice
  • WhatsApp Commerce

01 The leak

Where retail quietly loses the sale.

Every stage of the shopping journey leaks a little — and most systems never show you where. Here’s the funnel we measure, and what plugs each gap.

  1. Traffic & footfall100%

    What we plug: campaign attribution and footfall counters that show which visits came from where.

  2. Browsing68% −32%

    What we plug: fast catalog search, planogram insights and endless-aisle lookups when the shelf is empty.

  3. Cart / basket41% −27%

    What we plug: assisted selling, live offers and stock certainty — online and on the store tablet.

  4. Checkout29% −12%

    What we plug: a POS that flies at rush hour — UPI, cards, EMI and digital receipts without the queue.

  5. Repeat & loyalty18% −11%

    What we plug: loyalty that remembers them — points, tiers and lifecycle nudges that bring them back.

Illustrative funnel — your real drop-off points are measured in the retail audit.

02 The scan bench

Scan a problem. Get the fix.

Point the scanner at a barcode — each one is a challenge we clear every week for retailers. Click to scan.

SCANNED · SKU-01

Fast movers run out, slow movers sit

What we usually find Reordering by instinct, no live view across stores and warehouse — and bestsellers empty on a Saturday.

What we build Live unified inventory with auto-reorder points per store — and transfer suggestions before the shelf empties.

  • Unified stock view
  • Auto reorder points
  • Inter-store transfers

SCANNED · SKU-02

Offers that leak margin

What we usually find Discounts managed in spreadsheets — stacked promotions, stale offers and margin leaks nobody catches.

What we build A pricing & promotions engine with rules, approvals and real-time margin guardrails on every channel.

  • Rule-based offers
  • Margin guardrails
  • Auto expiry

SCANNED · SKU-03

Online and store acting like rivals

What we usually find Separate catalogs, separate stock and customers treated like strangers when they switch channels.

What we build One commerce backbone — shared catalog, shared inventory and buy-online-pickup-in-store as standard.

  • Shared catalog
  • BOPIS & endless aisle
  • One customer record

SCANNED · SKU-04

Queues at the counter

What we usually find A POS that slows when it matters, payment toggles and receipts that depend on a printer’s mood.

What we build A fast billing terminal with UPI, cards and EMI built in — digital receipts and returns handled at the same counter.

  • Rush-hour POS
  • Every payment mode
  • Digital receipts

SCANNED · SKU-05

Returns that eat the margin

What we usually find Returns tracked per channel, RTO surprises from marketplaces and no link back to product quality.

What we build Unified returns & RTO tracking with reasons coded — so product, sizing and delivery problems get fixed at source.

  • Unified returns
  • RTO analytics
  • Reason coding

SCANNED · SKU-06

Decisions made on last week’s report

What we usually find Numbers arrive late, in different formats — and gut feel fills the gaps.

What we build Live retail dashboards — sell-through, basket size, store ranking and demand forecasts refreshed through the day.

  • Live sell-through
  • Store scorecards
  • Demand forecasting

03 What we build

Modules on the shelf.

Pick what you need first — every module shares one product catalog, one inventory and one customer record. The rest can come later without re-platforming.

M-01

Unified inventory

Live stock across stores, warehouse and channels.

M-02

POS & billing

Fast counter billing with every payment mode.

M-03

E-commerce storefront

Store and mobile shop that shares the shelf.

M-04

Order management

One order pipeline for every channel.

M-05

Loyalty & CRM

Points, tiers and lifecycle nudges that stick.

M-06

Pricing & promotions

Rule-based offers with margin guardrails.

M-07

Marketplaces & ONDC

Listings, orders and returns in one loop.

M-08

Analytics & demand

Sell-through, forecasts and store scorecards.

04 After go-live

What the floor feels.

Illustrative outcomes from retail builds — your baseline and targets are measured together in the audit. (Sample figures.)

0% Basket value
0% Stockouts
0 Repeat purchases
0% Checkout time

05 How the rollout runs

Five punches to a loyal rollout.

Retail can’t close for a transformation. We go live store by store — every phase punches the card and leaves something working.

MADDS RETAIL CLUBROLLOUT CARD
  1. 01 Retail audit

    Stores, channels and systems mapped — where sales, stock and time leak.

    Leaves behind: funnel baseline + pain list
  2. 02 Commerce blueprint

    Modules, integrations and rollout sequence agreed with your ops leads.

    Leaves behind: release plan + KPI targets
  3. 03 Build & integrate

    Platform built around your catalog and wired into POS, payments and logistics.

    Leaves behind: working first release
  4. 04 Pilot store / channel

    One store or channel runs live — we tune through real rush hours.

    Leaves behind: proven playbook + trained team
  5. 05 Scale & grow

    Roll out to every store and channel, then keep adding — loyalty, new markets, new modules.

    Leaves behind: retail engine that compounds
Present this card at every phase review

06 Integrations

Everything moves on one belt.

Systems on the top belt, customer channels on the bottom — both feeding one retail core. We integrate with what you run; nothing gets ripped out.

Systems in

ERP / Tally WMS Logistics Marketplaces GST / e-invoice Accounting
MADDS
RETAIL CORE

Channels out

Store POS Web store Mobile app WhatsApp Kiosks Call centre

POS · UPI · ONDC · REST — standards first, always.

07 Voucher

Redeem your retail audit.

One session with our retail team. We map your funnel, spot the leaks and hand you a quick-win list — yours to keep, whatever you decide next.

  • Funnel & systems mapping
  • Quick-win list within 5 days
  • Phased scope you can start small
Scope
Retail & commerce digitalisation
Phases
Audit → Blueprint → Build → Pilot → Scale
First release
Typically 6–10 weeks
Location
6th Floor, Dayal Trade Center, Adityapur, Jamshedpur – 831013
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